Return & Exchange Policy

Return & Exchange Policy

Aventra wants customers to receive products in the condition described on the website. If there is an issue with your order, please contact support with your order number and clear details.

Return or exchange requests are reviewed based on product condition, order status, and the reason for the request. Products should be unused, clean, and returned with available packaging where applicable.

Items that are used, damaged after delivery, or missing required information may not be eligible for return or exchange.